Last updated: January 10,2025
Welcome to Hookey (the “Platform”), which is provided by FLUFFY CLUB PTE. LTD. or one of its affiliates (“Hookey”, “we” or “us”).
You are reading the Terms of Service (the “Terms”), which govern the relationship and serve as an agreement between you and us and set forth the terms and conditions by which you may access and use the Platform and our related websites, services, applications, games, products and content (collectively, the “Services”). Our Services are provided for private, non-commercial use. For purposes of these Terms, “you” and “your” means you as the user of the Services.
The Terms constitute a legally enforceable contract between you and us. In the event that you do not consent to abide by all the provisions outlined in these Terms, please refrain from accessing or utilizing the Platform or our Services. We kindly request your attention to read these terms thoroughly.
By accessing or using our Services, you confirm that you are forming a binding contract with Hookey, that you accept these Terms and that you agree to comply with them and to be bound by them. Your access to and use of our Services is also subject to our Community Guidelines, the terms of which can be found directly on the Platform, or where the Platform is made available for download, on your mobile device’s applicable app store, and are incorporated herein by reference. By using the Services, you consent to the terms of the Terms of Service.
If you access or use the Services from within a jurisdiction for which there are separate supplemental terms, you also hereby agree to the supplemental terms applicable to users in each jurisdiction as outlined below, and in the event of a conflict between the provisions that are relevant to your jurisdiction from which you access or use the Services, and the rest of these Terms, the relevant jurisdictions will supersede and control. If you do not agree to these Terms, you must not access or use our Services.
By using our Services, you agree to a legally binding contract with Hookey, accepting our Terms of Service, Community Guidelines, and any relevant supplemental terms for your location. If you represent a business, you confirm your authority to bind it to these terms. Accessing or using our Services signifies your acceptance. Keep a copy of these Terms for your records. Our Privacy Policy, found at privacy-policy, explains how we handle your information and also applies to your use of the Services and Platform.
We amend these Terms from time to time, for instance when we update the functionality of our Services, when we combine multiple apps or services operated by us or our affiliates into a single combined service or app, or when there are regulatory changes. We will use commercially reasonable efforts to generally notify all users of any material changes to these Terms, such as through a notice on our Platform, however, you should look at the Terms regularly to check for such changes. We will also update the “Last Updated” date at the top of these Terms, which reflect the effective date of such Terms. Your continued access or use of the Services after the date of the new Terms constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop accessing or using the Services.
To gain access to or utilize certain of our Services, you are required to establish an account with us. Upon account creation, you must furnish accurate and current information. It is crucial that you keep your details and any additional information you share with us up-to-date and accurate.
Maintaining the confidentiality of your account password is essential, and you should refrain from sharing it with any third parties. Should you become aware or suspect that a third party is aware of your password or has gained access to your account, you have the option to reset your password by receiving a password recovery SMS on your registered phone number and immediately informing us via support@Hookey.com.
You agree that you are solely responsible (to us and to others) for the activity that occurs under your account.
We reserve the right to disable your user account at any time, including if you have failed to comply with any of the provisions of these Terms, or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services or infringe or violate any third party rights, or violate any applicable laws or regulations.
If you no longer want to use our Services again, and would like your account deleted, we can take care of this for you. Please contact us via support@Hookey.com, and we will provide you with further assistance and guide you through the process. Once you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information you have added.
4.1We are the owner or the licensee of all intellectual property rights in the Services and the Platform. Those works are protected by intellectual property laws and treaties around the world, including copyright rules. All such rights are reserved. All trade marks, service marks and logos (the "Trade Marks") displayed on the Platform or when we provide our Services are the exclusive property of Hookey and our affiliates.
4.2We respect intellectual property rights and ask you to do the same. As a condition of your access to and use of the Services, you agree not to use the Services to infringe on any of our intellectual property rights, including the Trade Marks and Hookey Content (as defined below), or intellectual property rights of third parties. We reserve the right, with or without notice, at any time and in our sole discretion to block access to and/or terminate the accounts of any user who infringes or is alleged to infringe any copyrights or other intellectual property rights belonging to Hookey or a third party.
4.3 You understand and commit that any content you publish while using Hookey, including but not limited to text, images, videos, audios, and all components within them such as music, sounds, lines, visual designs, and dialogues, are either originally created by you or legally licensed to you. The intellectual property rights of the content generated and uploaded by you through Hookey belong to you or the original copyright owner.
4.4 To enhance the sharing and promotion of your works, increase their dissemination value and influence, for all forms of content you upload and publish through Hookey, such as text, images, audios, videos, and all components within them including music, sounds, lines, visual designs, and dialogues, you grant us a worldwide, free, non-exclusive, sublicensable license, including intellectual property rights such as the rights to modify, reproduce, translate, compile, distribute via information networks, adapt, create derivatives, perform, and exhibit. The scope of use of the aforementioned rights includes use on Hookey or other websites, applications, smart devices, and other products. You agree that we have the right to use, or license third parties to use, such content in any promotional, advertising, marketing, and/or research activities related to the content or us, and we may also develop all or part of such content in other ways. The aforementioned granted rights include the rights and licenses to use, reproduce, and display personal images, portraits, names, trademarks, service marks, brands, titles, logos, and corporate marks (if any) owned or licensed by you and embedded in the content, as well as any other branding, marketing, or promotional assets, materials, and resources. By default, if you upload a novel to the platform, you grant us a non-exclusive license, meaning you retain the right to publish or license your work on other platforms.However, if your work meets the platform’s exclusive cooperation standards and both parties reach an exclusive agreement, you will grant us an exclusive license. From the date of signing the exclusive agreement, you may not license any third party to disseminate, publish, or exercise any other intellectual property rights over the work.
4.5 To better protect your rights, you acknowledge that we have the right, based on the authorization in the preceding paragraph, to protect the intellectual property rights of the content you upload and publish, either by ourselves or by entrusting a third party. Forms of protection include but are not limited to monitoring infringement activities, sending notices of infringement, initiating litigation or arbitration, mediation, settlement, etc. We have the right to make decisions and independently implement actions regarding intellectual property protection matters.
4.6 Due to the characteristics of certain functions, the content you upload and publish through Hookey, including text, images, videos, etc., may also be forwarded, copied, or downloaded by other users based on the platform's functional settings. We will require other users to refrain from infringing upon your legitimate rights and interests through this Agreement or platform rules. If you discover that other users have infringed upon your legitimate rights and interests during use, you may file a complaint about the corresponding content through the infringement complaint channel provided by Hookey.
4.7 We provide technical support for the development and operation of Hookey and enjoy all rights within the scope permitted by laws and regulations for all data and information generated during the development and operation of Hookey.
4.8 Under no circumstances should you use any trademarks, service marks, trade names, domain names, website names, or other brand identifications (collectively referred to as "Identifications") related to the Hookey brand without authorization. Without our prior written consent, you may not display, use, or apply for trademark registration, domain name registration, or any combination thereof, of the aforementioned Identifications mentioned in this clause, nor may you engage in conduct that explicitly or implicitly indicates to others that you have the right to display, use, or otherwise dispose of these Identifications. If your use of the Identifications in violation of this Agreement causes losses to us or others, you shall bear all legal responsibilities.
Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You may not:
In addition to the above,If you are a creator, you need to comply with the "Content Upload Agreement". your access to and use of the Services must, at all times, be compliant with our Community Guidelines.
We reserve the right, at any time and without prior notice, to remove or disable access to content at our discretion for any reason or no reason. Some of the reasons we may remove or disable access to content may include finding the content objectionable, in violation of these Terms or our Community Guidelines, or otherwise harmful to the Services or our users, or other contents that violate local laws and regulations. Hookey just provides the chat platform and cannot be expected to monitor all the content all the time but will endeavor to take down offensive content when notified. Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received, and when it is stored.
NOTHING IN THESE TERMS SHALL AFFECT ANY STATUTORY RIGHTS THAT YOU CANNOT CONTRACTUALLY AGREE TO ALTER OR WAIVE AND ARE LEGALLY ALWAYS ENTITLED TO AS A CONSUMER. THE SERVICES ARE PROVIDED “AS IS” AND WE MAKE NO WARRANTY OR REPRESENTATION TO YOU WITH RESPECT TO THEM. IN PARTICULAR WE DO NOT REPRESENT OR WARRANT TO YOU THAT:
NO CONDITIONS, WARRANTIES OR OTHER TERMS (INCLUDING ANY IMPLIED TERMS AS TO SATISFACTORY QUALITY, FITNESS FOR PURPOSE OR CONFORMANCE WITH DESCRIPTION) APPLY TO THE SERVICES EXCEPT TO THE EXTENT THAT THEY ARE EXPRESSLY SET OUT IN THE TERMS. WE MAY CHANGE, SUSPEND, WITHDRAW OR RESTRICT THE AVAILABILITY OF ALL OR ANY PART OF OUR PLATFORM FOR BUSINESS AND OPERATIONAL REASONS AT ANY TIME WITHOUT NOTICE.
NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION.
SUBJECT TO THE PARAGRAPH ABOVE, WE SHALL NOT BE LIABLE TO YOU FOR:
(I) ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY); (II) ANY LOSS OF GOODWILL; (III) ANY LOSS OF OPPORTUNITY; (IV) ANY LOSS OF DATA SUFFERED BY YOU; (V) ANY INDIRECT OR CONSEQUENTIAL LOSSES WHICH MAY BE INCURRED BY YOU; OR (VI) ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU AS A RESULT OF
PLEASE NOTE THAT WE ONLY PROVIDE OUR PLATFORM FOR PRIVATE USE. YOU AGREE NOT TO USE OUR PLATFORM FOR ANY COMMERCIAL OR BUSINESS PURPOSES, AND WE HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, LOSS OF GOODWILL OR BUSINESS REPUTATION, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY.
IF DEFECTIVE DIGITAL CONTENT THAT WE HAVE SUPPLIED DAMAGES A DEVICE OR DIGITAL CONTENT BELONGING TO YOU AND THIS IS CAUSED BY OUR FAILURE TO USE REASONABLE CARE AND SKILL, WE WILL EITHER REPAIR THE DAMAGE OR PAY YOU COMPENSATION. HOWEVER, WE WILL NOT BE LIABLE FOR DAMAGE THAT YOU COULD HAVE AVOIDED BY FOLLOWING OUR ADVICE TO APPLY AN UPDATE OFFERED TO YOU FREE OF CHARGE OR FOR DAMAGE THAT WAS CAUSED BY YOU FAILING TO CORRECTLY FOLLOW INSTALLATION INSTRUCTIONS OR TO HAVE IN PLACE THE MINIMUM SYSTEM REQUIREMENTS ADVISED BY US.
THESE LIMITATIONS ON OUR LIABILITY TO YOU SHALL APPLY WHETHER OR NOT WE HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
YOU ARE RESPONSIBLE FOR ANY MOBILE CHARGES THAT MAY APPLY TO YOUR USE OF OUR SERVICE, INCLUDING TEXT-MESSAGING AND DATA CHARGES. IF YOU’RE UNSURE WHAT THOSE CHARGES MAY BE, YOU SHOULD ASK YOUR SERVICE PROVIDER BEFORE USING THE SERVICE.
TO THE FULLEST EXTENT PERMITTED BY LAW, ANY DISPUTE YOU HAVE WITH ANY THIRD PARTY ARISING OUT OF YOUR USE OF THE SERVICES, INCLUDING, BY WAY OF EXAMPLE AND NOT LIMITATION, ANY CARRIER, COPYRIGHT OWNER OR OTHER USER, IS DIRECTLY BETWEEN YOU AND SUCH THIRD PARTY, AND YOU IRREVOCABLY RELEASE US AND OUR AFFILIATES FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.
Hookey’S TOTAL AGGREGATE LIABILITY TO YOU FROM ALL CAUSES OF LIABILITY RELATED TO THE SERVICES WILL BE LIMITED TO THE AMOUNT PAID BY YOU TO Hookey WITHIN THE LAST 12 MONTHS.
The way we use your personal information is set out in the Privacy Policy available at https://hookey.cc/web/privacy.html. We will follow our Privacy Policy in relation to personal information collected via our Services.
We do not guarantee that the Platform and our Services will be secure or free from bugs, viruses, "Trojan Horses", or any other type of malicious code, file or programme, although we deploy reasonable security measures.
You are responsible for configuring your information technology, computer programmes and platform to access our Services. You should use your own virus protection software.
You must not misuse our Services and the Platform by knowingly uploading any content that contains a software virus, a "Trojan Horse" or any other computer code, file or programme that may alter, damage or interrupt the functionality of the Platform or the hardware or software of any person who accesses the Platform and you must take reasonable precautions to ensure that any such uploaded content is screened for such things.
You must not attempt to gain unauthorised access to the Platform, the server on which the Platform is stored or any server, computer or database connected to our Platform. You must not attack the Platform via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may commit a criminal offence under the UAE Cybercrime Law No. 5 of 2012 and/or under other laws. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform and our Services will cease immediately.
10.1 Applicable Law and Jurisdiction. Subject to the Supplemental Terms – Jurisdiction Specific, these Terms, their subject matter and their formation, are governed by the laws of Republic of Singapore. Any dispute arising out of or in connection with these Terms, including any question regarding existence, validity or termination of these Terms, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of SIAC("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of three (3) arbitrators. The language of the arbitration shall be English.
10.2 Links. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Services in any website that is not owned by you. The website in which you are linking must comply in all respects with the content standards set out at “Your Access to and Use of Our Services” above. We reserve the right to withdraw linking permission without notice.
10.3 Age Limit. The Services are only for people 13 years old and over (with additional limits that may be set forth according to applicable law). By using the Services, you confirm that you are over the relevant age specified herein. If we learn that someone under the relevant age specified above is using the Services, we will terminate that user’s account.
10.4 No Waiver. Our failure to insist upon or enforce any provision of these Terms shall not be construed as a waiver of any provision or right.
10.5 Security. We do not guarantee that our Services will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Services. You should use your own virus protection software.
10.6 Severability. If any court of law, having jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms, and the remaining provisions of the Terms will continue to be valid and enforceable.
10.7 Payments and Fees. Services may offer an opportunity to top-up, subscribe, purchase and/or obtain virtual currency and/or virtual items that may allow you to pay a specific fee in exchange of the use of such virtual currency or virtual items strictly within our Services. You agree and acknowledge that your purchase of virtual currency and virtual items is final, and thus is not refundable, exchangeable or transferable, except otherwise required by applicable laws.
If you have any questions or concerns, please do not hesitate to contact us via support@Hookey.com.